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Services or Offerings?
Accounts - Emails/Passwords/VPN/DUO MFA
  1. Services
  2. Accounts & User Access
Account related services - email, permissions, remote access - can be found here.
D2L Online Learning Portal
  1. Services
  2. Online Learning
Services related to D2L courses and online learning
Development and Applications
  1. Services
  2. Application Development
Request reports, new online form or Banner/SD EzBuy permissions
Door Access Issues
  1. Services
  2. Accounts & User Access
Report door access issues.
Hardware - Computers/Printers
  1. Services
  2. Computer/Printer Hardware
Hardware-related services such as computers, printers etc.
Hiring Process
  1. Services
  2. OnBoarding
Request assistance with hiring services and account creation.
Network - Wired/WiFi
  1. Services
  2. Network - LAN/WiFi
View network service options.
OneDrive Issue
  1. Services
  2. Online Learning
  3. OneDrive/Teams
Request assistance with OneDrive issues
Phone Issues
  1. Services
  2. Network - LAN/WiFi
Request assistance with phone issues
Printer Paper Delivery
  1. Services
  2. Printing
Request paper delivery for student common-use printers
Report Classroom Issue
  1. Services
  2. Classroom
Report classroom issues
Security
  1. Services
  2. Security & User Access
Report a security incident or request assistance with virus removal
Software Install
  1. Services
  2. Software
Request assistance with software installs
Stolen Computer
  1. Services
  2. Security & User Access
Report a stolen computer
Zoom Issues
  1. Services
  2. Online Learning
Request assistance with Zoom issues