Accounts - Emails/Passwords/VPN/DUO MFA


ITS creates and maintains the campus accounts for logins, email, and remote access. Authenticated users can sign into campus devices, license software and communicate with colleagues even from off-campus.


Account services are offered for:

  • New account setups
  • Creating email addresses
  • Remote access
  • Administrative permissions
  • Name changes
  • Password resets
Target Completion Date

Most requests are handled the same day during normal business hours

Available To

South Dakota Mines students, staff and faculty for academic and business purposes only


Services are provided at no cost to current students, staff and faculty.

  • ITS does not provide remote access to non-campus entities. 
  • VPN connectivity may not be possible on personal devices or non-standard operating systems (ie Linux, ChromeOS, iOS, Android).
  • Administrative permissions are granted as needed and not given to all users
  • Security violations will result in revoked administrative or remote permissions
Admin Permissions DUO MFA Assistance Password Reset Create Email Account VPN Assistance


Service ID: 4
Thu 2/10/22 3:25 PM
Tue 5/17/22 11:29 AM

Service Offerings (5)

Admin Permissions
Request that Admin permissions are granted or removed on networked computers
DUO Multi-Factor Authentication
Report issues with DUO multi-factor authentication (MFA)
Password Reset (Network/Email)
Request a new password for your network and/or email account.
Request Group or Organization Email Account
Request a group or organization email account
VPN Connection Assistance
Request assistance with issues connecting to VPN