This service is designed to help people with problems that exist between their computer and a campus printer. If you are experiencing an issue printing, but others are not, then the issue is likely on your computer.
Before asking for assistance, please do each of the following steps in order:
1. Check for updates and reboot your computer
2. Check to see if the issue persists. If so continue down the list.
3. Remove the printer from your saved printers
a. Press the windows key
b. Type "printers" and select "Printers & Scanners"
c. Click on the printer you are having issues with then click on remove
4. Add the printer through coyote
a. Follow these instructions https://support.sdsmt.edu/TDClient/30/Portal/KB/ArticleDet?ID=2
If you are still experiencing the issue, please make a request for assistance.