Hardware - Computers/Printers


ITS provides full hardware support to campus computing devices.  We are an authorized service repair center for multiple vendors including HP, Lenovo and Fujitsu.  Computers and Printers can be ordered through the state punch out system and will be setup when they arrive on campus.


Hardware support and setup services are offered for:

  • New computers
  • New printers
  • Computer setups and changes
  • Printer setups and changes
Target Completion Date

ITS aims to install and repair hardware in a timely manner.  Completion times will vary depending on the nature of the hardware device and vendor support times.

Available To

South Dakota Mines students, staff and faculty for academic and business purposes only


In warranty devices can be installed and repaired at no cost.  Out-of-warranty repairs are not guaranteed and my be subject to additional costs.


ITS does not physically move computing equipment, but can assist in connecting devices once they are moved.

ITS does not connect non-domain computers to the campus' secure WiFi - sdsmtwpa, or campus-computers to the guest sdsmtopn WiFi

ITS does not work on personal devices or out-of-warranty devices as a general rule.  Any exceptions to this will be addressed on a case-by-case basis.

Moving Printer New Computer/Equipment Order Printer Setup Setup Computer Setup Equipment


Service ID: 16
Thu 2/10/22 4:12 PM
Tue 11/8/22 4:38 PM

Service Offerings (5)

Moving Printer
Request help moving a printer to a new location
New Computer/Equipment Order
Order a new computer or other computing equipment
New Printer Setup
Request help setting up a new printer
Setup Computer
Request help setting up a new or repurposed computer
Setup Equipment
Request help to setup computing equipment