Phone Issues


South Dakota Mines is transitioning to Voice Over IP (VoIP) Internet phones that use network connections and Microsoft Teams.  This technology provides a low-cost alternative that will travel with the user, wherever they login.

VoIP will eventually replace all old public telephone lines on campus.  Phones may have difficulty connecting or the Microsoft Teams application may not function properly, and ITS is there to assist.  Whether it is a hardware or software issue, ITS can assist in getting your phone system operational again.

  • On campus support
  • Low-cost Internet phone solutions
  • Phone line travels with you, wherever you login.
Target Completion Date

1-2 business days

Available To

South Dakota Mines students, staff and faculty for academic and business purposes only.


Services are provided at no cost to current students, staff and faculty.


VoIP phones and headsets will have to be purchased by the respective department.

Request Assistance


Service ID: 17
Tue 3/8/22 2:19 PM
Tue 5/17/22 9:57 AM