Adding a shared mailbox to Outlook Online

Introduction

This guide explains how to add a shared mailbox to your online outlook portal 

Environment

Outlook Online Portal (https:\\outlook.office.com)

Instructions

Outlook (Online)

1. Go to https:\\outlook.office.com

2. Select the "file" tab, then click "Account info"

3. Select "Account" then "Shared with me" then click add 

4. Put in the email for the shared mailbox and click continue

Notes

  • The email group should be visible under the area that shows your inbox
  • You will only be able to access email groups that you have been given permission for