Introduction
This is a guide to help you set up your phone to work as your Multi-Factor Authentication tool, digital campus ID and your campus access pass through the use of the DUO and eAccounts apps
Instructions
Duo
- If you are setting up a phone for the first time, follow this guide: https://support.sdsmt.edu/TDClient/30/Portal/KB/ArticleDet?ID=173
- If you are setting up a new phone under the same number as your old phone, follow this guide: https://support.sdsmt.edu/TDClient/30/Portal/KB/ArticleDet?ID=174
- When setting up a phone up under a new number when you already had a different number attached to your account, please stop by the ITS Helpdesk for assistance
If you are unable to stop by the help desk we will require you to a single selfie-style picture showing both your face as well as a photo ID to helpdesk@sdsmt.edu so that we can verify you identity. After we use this to validate your identity, we will send you a text that will help you authenticate your DUO. Please include your new number in your reply email.
Transact/EAccounts:
- Download the eAccounts application from the application store for your device.
- Log into the application with your SD Mines account
- Connect the eAccounts application to your preferred Wallet application.
For instructions on adding or removing devices from your eAccounts account, click here.
Note: If you had eAccounts stored on an old device, you will want to completely remove your ID from the old device -or- remove the old device from your account. After you have finished completely removing the account, you can add the ID to your new phone.
If you still can't set up your digital ID on your new phone, contact residence life and ask them to remove your device from your account. This will allow you to then add it to your new device.