Overview of TeamDynamix (TDX)

TeamDynamix aka TDX is a Service Management software intended for campus-wide use and can be accessed at https://support.sdsmt.edu/. 

TDX has three interfaces TDNext, TDClient, and TDAdmin.
 

TDNext (Users)

TDClient (Client Portal)

  • Access: Any user, especially the client (faculty/staff/students).
  • About: Read Knowledge Base articles, browse the Service Catalog, submit tickets, and more. This is the main point of contact between the client and the technician.
  • Link: https://support.sdsmt.edu/TDClient/
     

TDAdmin (Administrators)

  • Access: Administrators only.
  • About: The administrative console that is used to create and manage users, configure settings and control other elements of the TeamDynamix environment.
  • Link: https://support.sdsmt.edu/TDAdmin/
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