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Introduction
This guide shows how to toggle your access to a shared number through Teams
Environment
Microsoft Teams with a shared group phone number
Instructions
If you are part of a Teams group that has a phone attached, the ability to receive calls for that group is enabled by default for all members.
Each Individual can toggle receiving calls for groups they are in by following these instructions:
In Microsoft Teams, go to settings:
In the Settings window:
1. Choose ‘Calls’ on the left
2. If you are a member of a Microsoft Team that is tied to a phoneline that is shared, it should list the Calling
Queues that you can choose to receive calls from along the top
3. Select the group you are added to and toggle if you want to receive calls for that group
